Can I import from HubSpot or Salesforce?
Yes. CSV export from either platform drops cleanly into CoreCNX. Standard fields (name, email, phone, company, deal stage, owner) map automatically. Custom fields land in our equivalent custom-field structure. We've moved teams off both; the white-glove migration is $249–$999 depending on data shape.
Does it integrate with Gmail or Outlook?
Email send happens through SendGrid (we route under the hood). For inbound, you can BCC us on outbound replies from your inbox. They land on the contact's timeline. A native two-way Gmail sync is on the roadmap for 2026; for now, the BCC pattern handles 90% of teams.
How do I get my team onboarded?
Most B2B teams self-onboard in an afternoon: import a contacts CSV, set up three pipeline stages, send a test email, watch the open events land. If you want a real person to do it for you, we'll quote white-glove setup ($249–$999). It's a 90-minute working session and we leave you with a working pipeline.
How is this different from HubSpot?
HubSpot is mid-market software with a marketing-automation engine, a sales-engagement engine, a service desk, and a CMS bolted on. CoreCNX is a CRM with a unified timeline. If you need marketing automation flows with branching logic and lifecycle scoring, you want HubSpot. If you need contacts, pipeline, email, tasks, and reports, done well and sharing one record, you want us.
What about data security?
Workspaces are isolated per account at the database level. Your data is never co-mingled with another customer's. Backups run daily with point-in-time recovery up to 30 days. All webhooks are signed; the public REST API uses scoped tokens with rotate-on-leak. SOC 2 Type II is in process for 2026.
What's the pricing for a 10-person team?
Almost certainly Growth: $99/mo, 15,000 contacts, 10 users included. If you have more than 10 users or more than 15,000 contacts, Pro at $199/mo (20 users, 50,000 contacts). Annual saves about 20%. Per-user pricing is not a thing here.
Can I export my data if I leave?
Yes. CSV export of contacts, deals, timeline events, email campaigns, and reports is one click. We don't hold data hostage and we don't charge for export. If you switch back to a legacy CRM, your data goes with you in a format any of them can read.
Do I need to know what an "API" is to use this?
No. The API exists for teams that want to push data programmatically (engineering teams, integration partners). The product itself works as a normal web app. You log in, click around, send emails, drag pipeline stages. The advanced stuff is opt-in.
