CONTACTS · PIPELINE · UNIFIED TIMELINE

The contact intelligence layer for the CNX Suite.

CoreCNX puts every door knock, text reply, chatbot lead, and email open on one timeline per contact, in order. It connects to Beacon, CampaignCNX+, and Alma, and also works on its own as a CRM (a shared database of your contacts and their history).

Sources
5 built in
Free trial
14 days
Contract
None
DASHBOARD · 18,742 CONTACTS · 5 SOURCES
CoreCNX dashboard for Madison Chen for State Senate showing 18,742 contacts, connected sources from Beacon, CampaignCNX+, Alma, Email, and Manual entry, with a live feed of recent activity from every product

Five sources, one contact record.

Beacon Door knocks Door-knock results, survey answers, GPS location
CampaignCNX+ Text replies Texts sent, replies, opt-outs, completed actions
Alma Chatbot leads Conversations from your website's chat window
Email Opens & clicks Built-in email campaigns, tracked through SendGrid
CoreCNX The central record Every event, on one timeline per contact.

The platform

A CRM built around each contact's timeline.

Many CRMs treat a contact record like a folder of notes. CoreCNX treats it as a dated timeline of everything that has happened with that person: door knocks, texts, chatbot conversations, emails, and notes your team adds. You can sort, filter, and export it.

/01, UNIFIED TIMELINE

Every event on one contact record.

CoreCNX matches records by phone number first, then by email address. Every product adds its activity to that one record, so a person's full history appears on one timeline.

  • Creates a new record if neither phone nor email matches
  • One dated timeline per contact
  • Each event color-coded by the product it came from
  • Duplicate events recorded only once

/02, PIPELINE

Move contacts through stages you define.

The pipeline is a board of stages that shows where each contact stands. You name the stages to fit your work (donor tier, lead score, fundraising level, sales stage) and drag contacts between them.

  • Custom stages in each workspace (your organization's own account area)
  • Drag and drop, or keyboard shortcuts
  • Stage changes recorded on the timeline
  • Filter the board by tag, and the contact list by stage or source

/03, INTEGRATIONS

Connected to the rest of the suite from the start.

Beacon, CampaignCNX+, and Alma each send their activity to CoreCNX using a webhook (an automatic message between systems) that carries a private key only the suite products hold, so CoreCNX accepts only genuine ones. Email runs through SendGrid, an email delivery service.

  • Built in: Beacon, CampaignCNX+, Alma
  • SendGrid tracking for email opens, clicks, bounces, and unsubscribes
  • Signed outgoing webhooks
  • REST API with OpenAPI documentation, so other software can read and write your data

The unified timeline

Maria Santos has been a contact since April. This is her full history, in one place.

This is the record of someone who has heard from your campaign on every channel, with no switching between tabs or matching spreadsheets.

THE CONTACT VIEW

Every interaction in one view.

Her record shows two door knocks, texts (SMS) in both directions, a chatbot conversation that collected her details, an email she opened, a stage change, and the text in which she replied GIVE and got the donation link. Each event shows the product that recorded it and the time.

  • One color-coded timeline across all products
  • Filter the timeline by source
  • The lead score shown at the top of the record
  • Custom fields for each workspace
  • Notes, tags, tasks, follow-up dates and file attachments on the record
CoreCNX contact detail for Maria Santos with a unified timeline showing door knocks, SMS replies, chatbot conversations, email opens and clicks, and donations, every event color-coded by source product

How an event gets to the timeline

Four steps, usually completed within a few minutes of the phone syncing.

This is what happens when a Beacon canvasser in a Columbus precinct records a door knock.

/01

The visit is recorded

The canvasser taps "Contacted" for that door. Beacon saves the result on the phone and prepares a webhook for CoreCNX.

/02

CoreCNX receives the message

Beacon sends the message (POST /api/activity/ingest) with a private key that only the suite products hold. CoreCNX checks the key to confirm the message is genuine.

/03

CoreCNX finds the contact

CoreCNX looks for a match by phone, then email, and creates a new contact if neither matches. It also checks the event's unique ID (source_record_id), so an event that arrives twice appears only once.

/04

Timeline updates

The event appears on Maria's timeline with the Beacon color dot, and in every dashboard and report within seconds.

FROM ACTIVITY · TO TIMELINE

Every door knock, text reply, and email open appears on one timeline.

Sign up, import your contacts, and connect the suite products you use. Every interaction is added to the same record automatically. The 14-day trial requires no credit card.

The rest of the CRM

Everything else a contact-driven program needs.

The pipeline, email, tasks, reports, and enrichment (filling in missing contact details) all share the same timeline and contact record.

/A, PIPELINE

Move contacts through stages that match your program.

Set up stages that suit your work, such as donor levels, lead temperature, volunteer to organizer, or sales deal stages. Drag a contact to the next column, and the change appears on their timeline.

  • Custom stages for each workspace
  • Drag and drop, or use the keyboard
  • Stage changes recorded on each contact's timeline
  • Filter the board by tag, and the contact list by stage or source
CoreCNX pipeline view with custom stages and contacts arranged by status, filtered and color-coded by source product

/B, EMAIL

Email campaigns that record results on the same timeline.

Write, send, and track email campaigns in CoreCNX. SendGrid reports each open, click, bounce, and unsubscribe, and each one appears on the contact's timeline just like a door knock or text reply. You do not need another tool to see whether Maria opened the email.

  • Write, send, and group recipients by tag
  • Open, click, bounce, and unsubscribe tracking through SendGrid
  • Results for each campaign and each contact
  • Email results added to the timeline automatically
CoreCNX email campaigns view showing sends, opens, clicks, and bounces for each campaign

/C, REPORTS

Reports that answer your program director's questions.

Reports show activity by source, how many contacts sit in each stage, and how long they stay there. They answer the questions a campaign director asks at the Monday-morning meeting.

  • Activity reports by source
  • Contacts in each pipeline stage, and average time in each
  • Engagement for each campaign
CoreCNX reports dashboard with activity charts by source, pipeline conversion, and engagement for each campaign

CONTACTS · PIPELINE · EMAIL · REPORTS

Use CoreCNX on its own, and add the suite when you are ready.

Plans start at $49/mo for 5,000 contacts and include contacts, pipeline, email campaigns, and reports. Connect Beacon, CampaignCNX+, or Alma on any paid plan whenever you want.

Two ways to use it

A CRM on its own, or the center of the suite.

CoreCNX works as a regular CRM from the start, with contacts, pipeline, email, tasks, and reports. Connect any suite product, and it also becomes a single timeline across all of them, which no other CRM in your category can offer.

Political · full suite

Run the whole CNX Suite and see it in one place.

A statewide campaign uses canvassing, texting, a website chatbot, and email at the same time. Every channel adds to the same contact record, so Maria Santos's history, from her first door knock onward, appears on one timeline.

  • Door knocks & survey responses from Beacon
  • Texts sent, replies, and opt-outs from CampaignCNX+
  • Chatbot conversations & visitor interests from Alma
  • Email opens and clicks
  • Stage changes & interactions logged by hand in CoreCNX
B2B · CRM on its own

A straightforward CRM that does not need the suite.

For a law firm, a regional services business, or a small advocacy nonprofit using one channel, CoreCNX on its own provides contacts, pipeline, email, and tasks at a fraction of the price of Salesforce or HubSpot, without their lengthy setup.

  • Add contacts by hand & import CSV files
  • Built-in email campaigns with SendGrid tracking
  • Pipeline, tasks, and reports from the start
  • Connect any suite product later if you need it

ONE CONTACT · EVERY CHANNEL

Every conversation, on every channel, in one record.

Import your list, and every door knock, text, chatbot lead, and email will appear on the same contact's timeline. You can also use CoreCNX on its own for contacts and pipeline.

The CNX Suite

Four products that share one contact record.

CoreCNX holds the central contact record. Beacon manages canvassing, CampaignCNX+ sends texts, and Alma is your website chatbot. You can buy all four on one bill and sign in to each with the same email address, and each product sends its activity to CoreCNX.

CRM & central record

CoreCNX

Contacts, pipeline, email, and one timeline per contact, bringing together data from every product in the suite.

Field work

Beacon

Territories, walk lists (the addresses a volunteer visits), door knocks, a canvasser mobile app, and live tracking. From $59/mo.

Texting

CampaignCNX+

Mass text messages, two-way replies, and contact management. From $0.06/SMS.

Website chatbot

Alma

A website chatbot that asks your screening questions, collects visitor details, and adds each contact to CoreCNX.

Pricing

Pricing is based on the number of contacts.

As with the rest of the suite, the bill grows only as your contact list grows. Each plan includes a set number of users, and suite integrations are unlimited. The 14-day free trial requires no credit card.

From $49/mo for 5,000 contacts. Paying annually saves about 20%.

There are four paid plans: Starter at $49/mo (5K contacts, 5 users), Growth at $99/mo (15K, 10 users), Pro at $199/mo (50K, 20 users), and Enterprise at $499/mo (150K+ soft cap, white-glove service). Beacon, CampaignCNX+, and Alma connections are included on every paid plan. API access is available on Growth and higher.

See all tiers →

Start with one source

You can record your first event today.

Sign up, import a contact list, and move a contact to a new pipeline stage. The change appears on that contact's timeline. Connect a suite product when you are ready, or use CoreCNX on its own.

Trial
14 days, full access, no credit card
Sources
5 built in, plus REST API and webhooks
Onboarding
A real person, not a chatbot